There are options to select for various topics. The link takes you to the iWin Support Portal webpage, where you can click on the "Technical Help option". You can wait for a response from an EA community manager here, or you can try contacting iWin again, either by the method you used before, or through emails sent to you, or by trying the iWin support link below. You'll have to get and answer from an EA community manager on that question. I don't know but there may have been a time limit for transferring the downloaded games to iWin. If you tried after August 2019, iWin may have cut off all further migration of the games from Pogo to iWin. I read the response iWin gave to you, and they say they provided complimentary copies of our games from the Pogo Download Center before it ceased operation. It is true that the PopCap games are now the property of Electronic Arts, but there was an arrangement between Electronic Arts and iWin to allow games from the Pogo website to be migrated into the iWin Games Manager, including PopCap games. Below are 2 links about the closing of the Pogo Download Center and Migration of the downloaded games to the iWin Games Manager. I have one Pop Cap game and other downloaded games purchased from Pogo, which I transfered to the iWin Games Manager back in July of 2019. You know this because you contacted iWin. Pogo website announced earlier this year that it was closing the Pogo Download Center and that we needed to contact iWin to transfer the downloaded games purchased from Pogo into the iWin Games Manager, including the PopCap games.Information, Guides and Announcements for the EA app.
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